Delivery Policy

After your order has been processed, your confirmation letter will be sent and this will include details about when your first publication will be sent to you. Your subscription will start with the next available issue (unless requested otherwise). Subscriptions to Cruise International and BRITAIN will start with the next available issue, except if you order your subscription within 28 days of the current issue going on sale, in which case your subscription will start with the issue available in the shops at that time. Please allow 28 days for delivery of your gift (if applicable). This is dispatched to the payer if ordered as a gift subscription.

Replacement issues: if the current issue is not delivered within the expected delivery time, a week after on sale date, then a replacement issue will be dispatched on request. Please allow 7 - 10 working days for delivery to UK addresses, and 7 - 14 days for Europe / Rest of the World.

If your magazine or gift has not been delivered then please contact or call our Customer Services on +44 (0)1795 592 810. Lines are open Monday to Friday, 9am to 5.30pm (GMT).